| Shareholders |
- Annual shareholder assemblies once annually.
- Ad hoc meetings to address critical agendas as required.
- Quarterly financial reports via the Company's website and the Securities and Exchange Commission (SEC).
- Annual Report.
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- Strong operational performance accompanied by significant dividend yields.
- Continuous expansion of the corporate's business footprint.
- Transparent business practices and robust corporate governance standards.
- Comprehensive risk management protocols, collaborative investment ventures, and innovation initiatives to enhance operational efficacy.
- Management strategies and equitable dissemination of information across all stakeholders.
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- The Company is committed to conducting its operations with transparency and efficiency, thereby fostering sustainable value creation for the business. This commitment is underscored by the Company’s dedication to achieving robust performance and stable growth, ultimately maximizing long-term shareholder value. Furthermore, the Company prioritizes transparent and reliable disclosure of information to shareholders, ensuring accountability and trust in corporate endeavors.
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| Investors/creditors |
- Quarterly presentation of operational outcomes.
- On-site visitation initiatives.
- Stakeholder assessment activities, including those conducted by the Bank sector.
- Annual Report.
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- Sustained excellence in operational performance.
- Continuous expansion of the Company's business portfolio.
- Transparent and robust corporate governance.
- Integration of environmental, social, and governance considerations into business operations.
- Collaborative investment and innovation endeavors aimed at enhancing operational efficiency.
- Comprehensive disclosure of financial and environmental, social, and corporate governance aspects.
- Thorough and adequate information, on forecasted earnings trends.
- Accurate presentations of Company's operational results in each quarter, encompassing financial stability indicators such as financial ratios, debt levels, and debt repayment capacity.
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- The Company will conduct its operations with transparency and efficiency to foster sustainable value creation for the business. The Company is committed in achieving strong operational results and consistent growth, aiming to maximize long-term benefits for investors and creditors. This commitment includes transparent disclosure of information. Furthermore, adherence to contractual obligations with creditors and investors, including timely principal and interest payments, as well as maintenance of collateral stipulated in relevant agreements, underscores the dedication to transparency, reliability, and compliance.
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| Employees |
- Communication channels through the Intranet and Line OA.
- An employee satisfaction assessment.
- Various Company suggestion channels, such as comment boxes, employee satisfaction assessments, Morning Talks, and Town Hall meetings.
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- Fostering employee potential in alignment with the strategic direction of the Company.
- Prioritizing the quality of life for employees, encompassing their health and safety within the work environment.
- Offering competitive compensation and benefits, along with opportunities for career advancement.
- Implementing a fair performance evaluation system to assess employee contributions.
- Ensuring income stability
- Equitable treatment across all levels of the organization.
- Investing in leadership development initiatives to cultivate managerial capabilities.
- Retaining high-potential employees within the organization (Talent Retention).
- Upholding principles of human rights and promoting a culture of respect within the workplace.
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- The Company is committed to ensuring equal and fair treatment for all employees, free from discrimination, while providing appropriate compensation. Moreover, the Company places a strong emphasis on continually enhancing employees' skills, knowledge, abilities, and potential through various developmental avenues, including training, seminars, and workshops. By offering comprehensive opportunities to all employees, the Company endeavors to incentivize individuals with high expertise and capabilities to remain within the Company, thereby fostering organizational development. Additionally, the Company prioritizes occupational health and safety measures to ensure personnel enjoy a high quality of life and optimal physical and mental well-being. Furthermore, the Company has instituted guidelines to combat corruption and instills a culture of compliance with laws and regulations among all employees, strictly prohibiting the misuse of privileged information, among other infractions.
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| Suppliers |
- On-site and online assessments of trading partners (at least twice annually).
- Annual plan for assessing the quality of raw materials and management procedures.
- Annual evaluation of partner satisfaction.
- Training sessions on the Company's management system to trading partners.
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- Uphold principles of fair competition and non-discrimination.
- Foster mutually beneficial relationships and cooperation.
- Implement an efficient, transparent, and accountable procurement system.
- Maintain a procurement policy that is fair, clear, transparent, and verifiable.
- Adhere to established agreements and refrain from exploiting business partners.
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- The Company employs a rigorous partner selection process that fosters equitable competition among potential partners, adhering to predefined evaluation criteria. Additionally, the Company has developed contract templates that uphold fairness for all contracting parties, accompanied by a monitoring system to ensure full compliance with contractual obligations and prevent corruption and misconduct throughout the procurement process. Transactions with trading partners are conducted under standard commercial conditions, with strict adherence to contractual terms.
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| Customers |
- Regular meetings with customers, encompassing market surveys and both online and on-site.
- Close coordination with customers throughout every phase of engagement.
- Annual customer satisfaction survey.
- Facilitate opportunities for customers to visit the production process.
- Establish accessible channels for lodging complaints or reporting issues, including email, hotline numbers, and LINE services.
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- Ensuring the delivery of high-quality products and services that adhere to contractual terms at equitable prices, in alignment with regulatory mandates.
- Stability in the electricity production and distribution infrastructure.
- Swiftly and efficiently addressing customer needs with a proficient problem-solving team. Maintaining equal treatment for all customer segments in accordance with applicable legislation.
- Convenient, expeditious, and readily accessible communication channels for customer engagement.
- Pursuing technological advancements to mitigate environmental impacts.
- Exploring new business prospects collaboratively.
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- The management of customer relationships within the Company is conducted with utmost responsibility, prioritizing the maintenance of product and service quality and standards. This includes addressing customer needs comprehensively to ensure long-term satisfaction. Moreover, the Company is committed to furnishing accurate and comprehensive information about products and services to customers. Channels are provided for customers to report issues concerning inappropriate products and services, enabling prompt prevention and resolution of problems. Furthermore, customer confidentiality is upheld, and information is not exploited for personal gain or the benefit of involved parties.
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| Communities/Environment |
- Conduct business while considering potential impacts on society and communities, demonstrating responsibility towards the surrounding community.
- Regularly engage with local communities through on-site visits.
- Organize activities and projects aimed at enhancing quality of life, addressing community issues, and fostering sustainable livelihoods.
- Annual feedback meeting to gather community input.
- Maintain open channels for receiving suggestions, as well as reporting emergencies or complaints, through various Company channels such as hotline numbers and LINE groups dedicated to each community.
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- Implementing management strategies to mitigate environmental impacts stemming from the Company's operations.
- Conducting business operations with a focus on safety and environmental stewardship.
- Fostering community understanding of the Company's operations.
- Facilitating career advancement, income generation, and cost reduction initiatives for the community.
- Consistently supporting community activities.
- Offering opportunities for community members to collaborate and work alongside the Company.
- Leveraging the knowledge, skills, and expertise of the Company to foster community development surrounding the power plant.
- Ensuring efficient resource utilization.
- Considering public sector water usage.
- Pursuing sustainable business development in alignment with community, societal, economic, and environmental interests, both directly and indirectly.
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- The Company prioritizes safety, environmental stewardship, and the well-being of individuals involved in its operations, encouraging conscientiousness and responsibility among its employees towards the environment and society. This commitment extends to strict adherence to pertinent laws and regulations. The Company also endeavors to foster career development opportunities for individuals within various communities, promoting education initiatives and prioritizing the hiring of local residents based on their qualifications and suitability for positions. This approach aims to contribute to income distribution within nearby communities. Additionally, the Company actively participates in diverse activities aimed at enhancing and preserving the environment and society, while promoting local culture in alignment with its business endeavors.
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